Thursday, February 18, 2010

The Spot for IT Service Management Launches

This website is dedicated to providing practical advice and information on implementing ITIL. Because most of the experience in implementing Service Management comes from consultants, and is therefore ‘for sale”, much of the information currently available focuses on only the generic.

The purpose of this site to provide solid and immediately usable information that bridges the gap between consulting and practice.

The site is based on providing insight and advice on everything from getting started to leveraging Business – IT – Supplier relationships.

The objective is to add useful templates, tidbits and links to interesting websites and whitepapers weekly to help even the most chaotic IT shops to understand and take advantage of the benefits of ITIL.

Ultimately, idea is to create an open forum to discuss and share experiences with colleagues confronting similar challenges across the globe.

Of course, your suggestions are welcome. Check back often and please feel free to send an email or post a comment.

The ITSMSpot Team

ITIL & IT Service Management

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