Monday, December 07, 2009

ITIL V3 Update - Already!


Looks like V3 is ready for a facelift already:

Reasons for change:
The need for a new edition has come not only from reviewing
the current Issues Log but from wider feedback from the
community. The mandate for change has been created as a
result of:

  • Reviewing the Change Control Log
  • Advice from the Change Advisory Board
  • Feedback from the user and training community.

Aims of the project:

  • To update the publications in line with a number of issues
    raised in the Change Control Log. Not everything will be
    addressed – some technical changes are seen as too much
    for this evolutionary change
  • To remedy the inconsistencies that exist between the content
    and layout of the publications
  • To answer some of the criticisms that have been levelled at
    the core publications by the training community
  • To simplify the Service Strategy publication to ensure that the
    concepts are readily understood and that the content is
    accessible to a greater number of users.

As we at ITSMSpot have often questioned the motivation behind and validity of V3, we couldn't agree with this decision more.

To read more on this topic, visit the ITSMPortal

ITIL & IT Service Management



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