No ITSM methodology can guarantee success, but there are ways to shorten time to implementation and ensure you get it right the first time.Some very helpful tips but mostly generic and common sense information that you've heard more than once. For more specific and practical quick wins to jumpstart your service management, check out http://www.redengineconsulting.com, http://www.quintgroup.com or http://www.plexent.com
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Monday, May 18, 2009
Seven Tips to Rapid Service Transformation
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