Friday, April 04, 2008

New ISO/IEC 20000 Publications

April News from Van Haren Publishing
New resources and ways to learn from VHP VHP is delighted to be adding new products to its bestselling range, including a popular poster and an innovative card deck, to make business and training both relevant and enjoyable.

VHP now publishes three titles on ISO/IEC 20000: ISO/IEC 20000: An Introduction, Implementing ISO/IEC 20000 Certification: The Roadmap and ISO/IEC 20000: A Pocket Guide. The ISO 20000 standard is becoming increasingly popular around the globe, and these publications give practical 'real world' advice, plus great case studies and examples.

ISO/IEC 20000: An Introduction promotes awareness and acceptance of ISO 20000 as a valid standard for IT Service organizations.



Meanwhile, Implementing ISO/IEC 20000 Certification: The Roadmap provides practical advice and case studies to assist readers through the maze of requirements and details for the standard, including scoping, project approach, certification procedure and management of the certificate.



ISO/IEC 20000: A Pocket Guide supplies the concise reliable information for which the VHP Pocket range has become synonymous.


VHP now publishes three titles on ISO/IEC 20000: ISO/IEC 20000: An Introduction, Implementing ISO/IEC 20000 Certification: The Roadmap and ISO/IEC 20000: A Pocket Guide. The ISO 20000 standard is becoming increasingly popular around the globe, and these publications give practical 'real world' advice, plus great case studies and examples.

In addition to the full range of publications on ITIL V2 & V3, is the ABC of ICT Card Deck



ITIL & IT Service Management


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