Wednesday, April 23, 2008

Alignment White Paper: ITIL V3 and ISO/IEC 20000

OGC have commissioned a number of white papers which are aimed at supporting the ongoing development, effectiveness, and practical application of ITIL.

The Alignment White Paper series illustrates how the ITIL portfolio aligns with other standards. The three white papers cover ISO, Guidance for IT Governance (CoBIT), and guidance for Applications Management (ASL).

Published March 2008: 'ITIL V3 and ISO/IEC 2000' by Jenny Dugmore and Sharon Taylor
Published January 2008:
'ITIL V3 and ASL: Sound Guidance for Application Management and Application Development' by Machteld Meijer, Mark Smalley, and Sharon Taylor.

Visit the OGC to learn more

ITIL & IT Service Management

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