Wednesday, January 02, 2008

A Completely Unauthorized (and sometimes inaccurate) ITIL Biography - Part I: A History

ITSM Watch’s Rob England takes a shot at the powers behind the ITIL throne. However, it looks like this skeptic needs to take a history lesson himself. Along with several other inaccuracies, he incorrectly calls the British examination board for Service Management, ASEB instead of the correct acronym ISEB (Information Systems Examination Board.)

read more | digg story

No comments: